We no longer offer postage try on services, due to unforeseen circumstances. 

If your dress doesn't fit or you've changed your mind, please return it in the provided return bag within 24 hours of receiving it. Just make sure the tag is still attached, and we'll issue you a credit note equal to your booking value.

Once our showroom opens in August, we will be offering try on’s in store only! 

We offer free cancellations for bookings canceled at least one week before reserved date, because we understand that plans change. Any cancelation closer than a week, you will be issued a credit not.

Due to delivery times, we only ship within Australia.

We acknowledge accidents can occur, providing coverage for repair costs up to $50! If the dress is deemed irreparable, the customer must cover the full RRP. Failure to comply may lead to legal measures.

We recognize the frustration of a cancellation, if this occurs your order will be fully refunded.

The postage return bag must be posted in a YELLOW express post box by 2pm on the Monday after your event or taken to the post office.

Please do not post returns via a RED post box. If this is done, you will be liable to pay a late fee of $25.

We offer full refunds for cancellations made at least one week prior to the scheduled booking date.

If your dress does not arrive on time, you are also eligible for a full refund.

If the dress doesn’t fit or you’ve had a change of heart, simply ensure the attached tag remains intact and return the item to receive a credit note equal to the value of your booking. Credit notes do not expire and can be used at any time.